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A conversation with Christian Crumlish

Nothing in learning HTML, CSS, scripting, API manipulation, search optimization, and the rest prepares you for building or maintaining Web sites and services that encourage user participation.

There are better and worse ways to bring users into a social site -- ways that lead them to interact and ways that alienate them from one another. What role can tagging play, or meetups, or voting? What about privacy? Mentoring? How do you build for word of mouth? What do you do when users act out? Or disparage your product?

Above all, how can you design social spaces online to minimize authoritarian intervention and maximize user empowerment, while still achieving your organization's and your own goals?

Christian Crumlish curates Yahoo!'s ground-breaking Design Pattern Library. With Erin Malone, he wrote Designing Social Interfaces: Principles, Patterns, and Practices for Improving the User Experience to offer patterns, principles, and exemplars for those who are building sites for the social Web today. For those of us who participate in social sites, it provides both insights and a vocabulary with which users can ask for the design evolution we need.

Join us in the Inkwell to discuss and learn.

Hosted by: David Adam Edelstein (davadam), Bruce Umbaugh (bumbaugh), Lisa Harris (lrph)

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