As of August 2011, iris.well.com is our mail server for all customers. We can now offer IMAP, the more modern method for reading and replying to your mail on the server through popular desktop and device-based mail software. This will help resolve some problems we had with mail piling upon our old servers.

You may still elect to use POP settings with iris.well.com, but if you do we suggest you not set it to leave a copy on the server, to avoid filling up your mail box.

We will remind you if your mail is getting full. All users now can get to the mail on the iris.well.com mailserver with our move to Zimbra. Additionally, we have now set a disk storage quota after which mail will bounce, so that one person cannot fill up our entire disk with unread mail. If you use POP to read your mail, you probably want to tell your mail program not to leave mail on the server, so that you do not use up all your quota. Find your mail program in the ones listed below and follow the instructions to avoid doing that. If it is not listed, take a look at some of the other instructions and you can probably find it on your mail program.

POP Mail programs
Eudora on a PC
Eudora on a Mac
Netscape 6 Mail on a PC
Netscape 6 Mail on a Mac
Netscape 4.7 Mail on a PC or Mac
Outlook Express on a PC
Outlook Express on a Mac
"Mail" on Mac OSX

Instructions:

Eudora on a PC

1. From the Tools menu, select Options.
2. Select Incoming Mail from the ribbon on the left of the window.
   • Be sure "Leave mail on server" is not checked.
   • Be sure "Skip messages over ... K in size" is not checked.
3. Click the OK button to close the window.

Eudora on a Mac

1. From the Special menu, select Settings. Select Checking Mail from the ribbon on the left in the window.
   • Be sure no box is checked in the Mail Management box.
2. Click the OK button to close the window.

Netscape 6 Mail on a PC

1. From the Edit menu, select Mail & Newsgroup Account Settings....
2. Select Server Settings.
   • Be sure "Leave messages on server." is not checked.
3. Click the OK buttons to close the windows.

Netscape 6 Mail on a Mac

1. From the Task menu, select Mail & Newsgroup Account Settings....
2. Open your WELL account setting. Click on "Server Settings".
   • Be sure "Leave messages on server" is not selected.
3. Click the OK button to exit.

Netscape 4.7 Mail on a PC or a Mac

1. From the Edit menu, select Preferences.
2. Click on Mail & Newsgroups. Highlight "mail.well.com" and click the Edit button.
3. In the Mail Server Properties window, select the POP tab.
   • Be sure "Leave messages on server" is not checked.
4. Click the OK buttons to close the windows.

Outlook Express on a PC

1. From the Tools menu, select Accounts.
2. Highlight your WELL account and click the Properties button on the right side of the window.
3. In the Properties window, select the Advanced tab.
   • Be sure "Leave a copy of messages on server" is not checked.
4. Click the OK buttons to close the windows.

Outlook Express on a Mac

1. From the Tools menu, select Accounts.
2. Highlight your WELL account and click the Edit button on the right side of the window.
3. In the Edit window, select the Options tab.
   • Make sure "Leave copy of each message on the server" is not checked.
4. Click the OK buttons to close each window.

"Mail" on Mac OSX

1. Launch the "Mail" application.
2. From the Mail menu, select Preferences.
3. In the Description column, highlight the name you gave your WELL account and click the Edit button.
4. In the edit mail account window, select the Account Options tab.
   • Check the Delete messages on server after downloading button.
   • Close the POP Alert box by clicking its OK button.
5. Close the Account Options window with its OK button.
6. Close the Mail Preferences window with the red button on its title bar.

If you use a Web mail site elsewhere to pick up your WELL mail, you must be sure the site itself is pointed at iris.well.com and is not leaving a copy of your mail on The WELL's server. Such sites include Mail2Web, MailStart, and Yahoo.

If want you keep mail in your home directory on The WELL, that is fine. Keep in mind that after 500 MB of files, your account will stop accepting new mail. You may purchase additional Quota or space to use if you wish.

For information about The WELL or for WELL Customer Support, use the Helpdesk contact information on the footer of this page.

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