Accounting and billing
The Accounting menu gives you access to information about your WELL account.
Opening the Accounting menu
To open the Accounting menu, from the Main menu choose 11 Accounting.
ACCOUNTING INFORMATION . Menu name : accounting . Conference: wellcome 1 Information about your bill . . . . . . . . . . . . . . . . . 2 The WELL is a destination on the Internet. . HELPFUL INFORMATION You can use any Internet Service Provider . (ISP) to reach The WELL. . 40 Definitions . 41 Notes . 42 Quick Commands . . 43 Explain a specific term . 44 Help from a real person . . GETTING AROUND . . 66 Go back one menu . 77 Go to the Main menu . 88 Go to a menu by name . 99 Turn off these menus . . 100 Exit from the WELL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OK (type a number or command):Getting information about your bill
All this information and more can be accessed on the Web at the Billing Information Center.
While you're in PicoSpan, you have direct access to information about your WELL account. You can see sessions and disk storage charges for any month.
From the Accounting menu choose 1 Information about your bill. The Billing menu will appear.
BILLING MENU 1. Description of the Membership Plans 2. Update your billing/contact info (address, phone, credit card) 3. View this month's activity summary 4. View this month's activity with session details 5. View another month's activity summary 6. View another month's activity with session details 7. View this month's disk storage charges summarized 8. View this month's disk storage charges with day-by-day details 9. View another month's disk storage charges summarized 10. View another month's disk storage charges with day-by-day details 11. WELL Membership Agreement 12. How to communicate with us 13. Signup for an ExtraMail Account type q and press RETURN to quit or type a number and press RETURN to select an option >
Choose the command that corresponds to the information you want to view. The WELL compiles the information you requested and displays it on the screen. This can take a moment, since the program needs to review the records that constitute your account.Changing Your Billing Information
If your address, phone number, or preferred method of billing change, you can enter the changes while you're online. To change your billing information, from the Billing menu choose 2 Update your billing/contact info (address, phone, credit card).
WELL policies and etiquette