Accounting and billing

The Accounting menu gives you access to information about your WELL account.

  1. Opening the Accounting menu
  2. Getting information about your bill
  3. Changing your billing information

Opening the Accounting menu

To open the Accounting menu, from the Main menu choose 11 Accounting.


 ACCOUNTING INFORMATION                          .  Menu name : accounting
                                                 .  Conference: wellcome
  1  Information about your bill                 . . . . . . . . . . . . . . . .
                                                 .
  2  The WELL is a destination on the Internet.  .  HELPFUL INFORMATION
     You can use any Internet Service Provider   .
     (ISP) to reach The WELL.                    .   40  Definitions
                                                 .   41  Notes
                                                 .   42  Quick Commands
                                                 .
                                                 .   43  Explain a specific term
                                                 .   44  Help from a real person
                                                 .
                                                 .  GETTING AROUND
                                                 .
                                                 .   66  Go back one menu
                                                 .   77  Go to the Main menu
                                                 .   88  Go to a menu by name
                                                 .   99  Turn off these menus
                                                 .
                                                 .  100  Exit from the WELL
 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OK (type a number or command):

Getting information about your bill

All this information and more can be accessed on the Web at the Billing Information Center.

While you're in PicoSpan, you have direct access to information about your WELL account. You can see sessions and disk storage charges for any month.

From the Accounting menu choose 1 Information about your bill. The Billing menu will appear.


	                            BILLING MENU

	   1.  Description of the Membership Plans
	   2.  Update your billing/contact info (address, phone, credit card)
	   3.  View this month's activity summary
	   4.  View this month's activity with session details
	   5.  View another month's activity summary
	   6.  View another month's activity with session details
	   7.  View this month's disk storage charges summarized
	   8.  View this month's disk storage charges with day-by-day details
	   9.  View another month's disk storage charges summarized
	  10.  View another month's disk storage charges with day-by-day details
	  11.  WELL Membership Agreement
	  12.  How to communicate with us
	  13.  Signup for an ExtraMail Account

	type   q   and press RETURN to quit
	or type a number and press RETURN to select an option >

Choose the command that corresponds to the information you want to view. The WELL compiles the information you requested and displays it on the screen. This can take a moment, since the program needs to review the records that constitute your account.

Changing Your Billing Information

If your address, phone number, or preferred method of billing change, you can enter the changes while you're online. To change your billing information, from the Billing menu choose 2 Update your billing/contact info (address, phone, credit card).

Contents

WELL policies and etiquette
Getting connected
Menu basics
Getting and sending email
Starting out in WELL conferences
Working with WELL conferences
People online
Accessing Other Internet Sites
The muse
Managing files on The WELL
Checking and changing settings
Accounting and billing
Troubleshooting
PicoSpan Command Summary

 
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