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The Benchmarking Network, Inc. is an international resource for business process research and metrics. We lead studies with over 3,000 process leaders in over 25 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data to identify best practices including:


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911 Call Center
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Activity Based Costing
Accounting and Finance
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Agile Manufacturing
Aging Workforce Management
Application Development
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Asset Management
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Billing Process Management
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Information Technology Customer Satisfaction
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Tax Policies and Administration
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Travel
Treasury Management
Utility Managers
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All names submitted to this site shall be used expressly for the purpose of networking organization in benchmarking studies. Names are used for this organization and also for the ebenchmarking™ Newsletter. No names submitted to this site are ever sold. If you suspect that others are using this list please call us at 1-888-323-6246. Individual's names are confidential and will not be released. However, a company or organization name may be listed as our member.

 

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Activity Based Costing
Activity Based Management
Asset Management
Balanced Scorecard Management
Billing Processes
Budgeting, Planning & Forecasting
Business Processes Architecture
Capacity Planning
Capital Project Management
Complaint Handling/Service Recovery
Contact Center Operations Best Practices
Contact Center Training
Contract Management
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Customer Satisfaction Measurement
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First Call Resolution
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Inventory Management
MRO Inventory Management
New Product Development
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