Alan B. Scrivener
abs@well.com
(619) 871-4611

skills

Development and technical support of enterprise software, including data analytics, data visualization, big data, social media analysis and display, graphical user-interface (GUI) based, client-server, multi-tiered and Web-based applications, for data analytics, e-commerce, guided selling, customer relationship management (CRM), personnel, inventory, production tracking and enterprise resource management (ERP). Clear tecnical writing.

languages/operating systems

C/C++, Java (applets, applications, servlets, JSP), SQL, Python, R, HTML/CSS, VBA, JavaScript, many assembly languages, UNIX (all Linux, System V, BSD and OSF variants), Windows and Macintosh.

development tools and environments

Visual Studio, JBuilder, J2EE, JDBC, ODBC, SQL Server, XML, SAX, JAXP, Cocoa (Next/OpenStep), X Windows X11R5, OpenGL, Microsoft Access.

experience

HIP logo Human Interface Prototypes (9880 N. Magnolia suite 153, Santee, CA 92071), a provider of software and management services, as president, software developer, producer and project manager, engaged in a variety of projects for clients including: (2001 to present).

Cast and Crew logo Cast and Crew Entertainment LLC (San Diego offices at 9370 Sky Park Ct # 150, San Diego, CA 92123), a provider of payroll services for the entertainment industry, as software developer, wrote and debugged C code and performed unit and system tests for live production payroll software, performed ad hoc and programmed SQL queries against test and production databases, wrote software documentation (March 2005 to January 2008).

ResMed logo ResMed Corp., (headquartered at 9001 Spectrum Center Blvd, San Diego, CA 92123), a producer of medical equipment and medical business software, as field sales engineer, provided telephone and on-site tech support for all software products, sold by telephone, installed, trained customers, supported and customized software for medical inventory management and patient tracking, wrote and revised documentation. Modified and customized VBA code, wrote SQL queries and performed data conversion and import from a variety of medical billing packages. Managed the beta test of a new software package.
(March 2008 to October 2009).

OrderFusion logo OrderFusion, Inc., formerly (prior to September 1999) Dover Pacific logo Dover Pacific Computing, Inc. (headquartered at 10180 Telesis Court, San Diego, CA 92121), a producer of client/server and Web-based sell-side business-to-business (B2B) e-commerce software, as sales support engineer at the San Diego headquarters served as a corporate resource and "technical guru" for all field pre-sales engineers, answered the tough questions, wrote the tricky demos, responded to RFPs, gave presentations and demonstrations to prospects making HQ visits, and trained all new field sales engineers (SEs), also had responsibility for creating and upgrading all corporate product demos, and for configuring and maintaining all corporate office and trade show demo computers; also served as a stand-by SE during peak times of field sales requirements; as sales engineer, wrote customized demo programs, gave product presentations and demonstrations, and provided other pre-sales technical support. During my 2 and 1/2 years with the company we were named "best of breed" sell-side B2B software by the Gartner and Meta groups, went through two successful rounds of venture capital funding, and achieved five-fold growth in revenue and employees. (July 1998 to March 2001)

APLabs logo AP Labs (headquartered at 5871 Oberlin Dr., San Diego, CA 92121), a manufacturer of ruggedized high-speed data acquisition equipment for avionics, equipped with visually programmed software front-ends, as senior software engineer at the San Diego headquarters maintained and ported UNIX/Motif code to other UNIX flavors as well as re-implementing in Java for Windows NT. Debugged and ported visualization packages based on PV-Wave and DataViews. (February 1998 to June 1998)

Apple logo Apple Computer Inc.'s Enterprise Software Division (headquartered at One Infinite Loop, Cupertino, CA 95014), formerly (prior to Feb. 1997) NeXT logoNeXT Software Inc. (headquartered at 900 Chesapeake Dr., Redwood City, CA), a producer of object-oriented software tools for enterprise client/server and intranet/internet applications, as systems engineer (pre-sales) in the Irvine sales office (18301 Von Karman, Suite 1000, Irvine, CA 92612) provided technical support for sales teams calling on large commercial accounts selling WebObjects and OpenStep application development tools (for Java, Objective C, C++ and C), and operating systems software, developed by NeXT. Job evaluation and bonus compensation based on software revenue in the western region of North America; after joining Apple this region produced strong revenue and growth during the last 3 quarters of Apple's fiscal '97 (ending in September 1997), contributing to WebObjects being rated the number one enterprise intranet tool by IDC. This ex-NeXT software revenue also contributed to the Apple recovery, and the doubling of Apple's stock value during the same period. (November 1996 to November 1997)

ObjectF|X logo Object|FX Corporation (headquartered at 2515 Wabash Ave., Suite 100, St. Paul, MN 55114), a producer of object-oriented geospatial visualization tools for client/server and World Wide Web (WWW), as systems engineer (pre-sales) in the Irvine sales office (2030 Main Street, Suite 1300, Irvine, CA 92614) provided technical support for SmallTalk-based software development tools for Geographical Information System (GIS) functionality as application components in network environments connecting desktop clients to database servers. (April 1996 to November 1996)

AVS logo Advanced Visual Systems, Inc. (headquartered at 300 Fifth Ave., Waltham, MA 02154) , a visualization software producer: as systems engineer (pre-sales) in the Irvine sales office (2102 Business Center Court, Suite 130 Irvine, CA 92715) provided technical support for salespeople of 3D graphics software development tools (for C and C++) for UNIX and PC deployments. Duties included UNIX, Mac and Windows system administration, programming and operating demos, technical presentations and assisting customers with software design and debugging. Job success was measured by sales in the southwest US. In 1994 the salesperson I supported made the biggest sale in company history ($1.8 million) and in 1995 that salesperson was highest over quota (%110). (August 1992 to April 1996)

Kubota logo Kubota Pacific Computer Inc. (headquartered at 2630 Walsh Ave., Santa Clara, CA 95051) a manufacturer of graphics supercomputers: as senior systems analyst (pre-sales) in the Santa Monica sales office (120 Broadway, Suite 203, Santa Monica, CA 90401) ported and tuned prospects' computational benchmarks in FORTRAN and C for performance on a symmetric multiprocessor architecture with vector math unit, used prospect data in scientific visualization demos, wrote graphics demo programs, prepared and gave technical sales presentations and customer training sessions, planned and executed trade and road shows, administered office/road demo systems, and wrote RFQ technical responses. I was hand-picked for this job out of a field of 6 western SEs, when Kubota purchased the Stardent hardware line. (January 1992 to August 1992)

Stardent Computer Inc. (headquartered at 85 Wells Ave., Newton, MA 01581), a manufacturer of graphics supercomputers: as senior systems analyst (pre-sales) in the Los Angeles sales office (5757 Century Blvd., Suite 450, Los Angeles, CA 90045) duties identical to Kubota (above); was voted systems analyst of the year for western U.S. two out of three years and sent with spouse to Sales Club. (February 1988 to December 1991)

Rockwell logo Rockwell International's Space Station Systems Division (12214 Lakewood Blvd., Downey, CA 90241), a manufacturer of manned space vehicles: as consulting programmer working with a colleague designed and implemented an interactive key-frame animation package in C to run on a real- time 3-D graphics system; as staff computer graphics programmer at the Downey facility designed and implemented software tools in C and used these tools to produce simulations and videotapes of space station assembly as well as other space vehicles and mechanisms. (October 1985 to February 1988)

GTI Corporation's Computer Graphics Division (10060 Willow Creek Rd., San Diego, CA 92131), a manufacturer of real-time 3-D interactive graphics systems: as customer service manager worked with customers to resolve graphics software problems, managed field sales technical force, wrote graphics demo programs and gave presentations with them; as software project leader wrote specifications for the user interface to graphics system software, managed software development teams to implement, enhance and maintain internal real-time software of graphics systems; and as documentation manager hired and trained technical writers for hardware and software and established documentation guidelines and version numbering systems. (January 1983 to May 1985)

offices / publications

education

UCSC seal
University of California at Santa Cruz
: Majored in Information Sciences. Major courses included: game theory, probability, simulation, control theory, communication theory, and 3-D perspective computer graphics. Electives included: calculus, physics, statistics, economics, linguistics, technical theater (lights and sound), psychology, seminar leading and writing. Taught a course in "Whole Systems," acted in summer theater, edited college newspaper for two years. (Sept. 1971 to June 1975; Jan. to June 1977)