References for CHAPTER 7, The ECCO System

1 Jack Sheetz, quoted from IBM - Rochester video presentation.

2 John Seely Brown, "Research That Reinvents the Corporation", Harvard Business Review, January-February 1991, pp. 102-111.

3 See, for example, Kirstie Bellman and April Gillam "Achieving Openness and Flexibility in Vehicles", AI and Simulation Theory and Applications, Proceedings of the Society for Computer Simulation Eastern Multiconference, 23-26 April 1990, Nashville, TN. Simulation Series Vol. 22(3), April 1990, pp. 255-260; and Christopher Landauer, "Integrated Software Environments", internal document, The Aerospace Corporation, P.O. Box 92957, Los Angeles, CA 90009-2957. Also see Michael M. Gorlick and Rami R. Razouk, "Using Weaves for Software Construction and Analysis", Proceedings 13th International Conference on Software Engineering, 13-16 May, 1991, IEEE (1991).

 

4 See, for example, Homa Bahrami and Stuart Evans, "Strategy Making in High-Technology Firms: The Empiricist Mode", California Management Review, Winter 1989, pp. 107-127; and Paul Adler and Aaron Shenhar, "Adapting your Technological Base: The Organizational Challenge", Sloan Management Review, Fall 1990, pp. 25-37.

5 See his paper "Principles of Self-Organization in a Socio-Managerial Context", in H. Ulrich and G.J.B. Probst, eds., Self-Organization and Management of Social Systems (New York: Springer-Verlag, 1984), pp. 2-24.

6 See Russell Ackoff, Redesigning the Future (New York: Wiley, 1974).

7 Particularly see Warfield's work in participative corporate and social planning. Some sources include John Warfield, Societal Systems (New York: Wiley-Interscience, 1976); and J.N. Warfield and A.N. Christakis, "Dimensionality", in Systems Research, Vol. 3:3 (Oxford, UK: Pergamon Press, 1986).

 

8 Peter Checkland, Systems Thinking, Systems Practice (New York: Wiley, 1981).

9 See Peter Senge, The Fifth Discipline: The Art and Practice of the Learning Organization (Cambridge, MA: The MIT Press, 1991).

10 Ricardo Semler, "Managing Without Managers", Harvard Business Review, September-October 1989, pp. 76-84.

11 See Stafford Beer, The Brain of the Firm (London: Allen Lane, 1972).

12 For an exposition of the relationship of the Viable System Model to Total Quality Management, see Allenna Leonard, "The Viable System Model in Aid of Quality and Productivity", available from Viable Systems International, 6757 Thornhill Drive, Oakland, CA 94611.

13 John R. Dixon and Michael R. Duffey, "The Neglect of Engineering Design", California Management Review, Winter 1990, pp. 9-23.

14 Motorola Quality presentation, "Stalking Six Sigma".